Privacy & Security

Army Civilian Careers Privacy & Security Policy

Communications agreement and opt-out

When you agree to be contacted by the United States Army, communications with you may be via mail, telephone, text message, e-mail, social media, and other electronic messages unless you opt-out or revoke your consent. By checking the applicable box, and submitting your personal information, you explicitly agree with all information outlined below on this page.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt-out or revoke consent to receive communications from the United States Army at any time. To opt-out of email communication from the United States Army, go to https://civilian.goarmy.com/unsubscribe. To revoke consent to receive SMS (text message) communication from the United States Army, a user must reply “STOP” to an SMS message generated by the United States Army. To revoke consent to receive phone calls from the United States Army, call 1-888-822-ARMY or advise the United States Army representative calling you.

Civilian.GoArmy.com privacy policy and security notice

The United States Army and Civilian.GoArmy.com are committed to protecting your privacy. We use security technology and security procedures to protect your personal information and your privacy. This section outlines information we collect, how it is used, and how you can opt out of data collection. This includes personal information collected on request forms and activity on Civilian.GoArmy.com.

When you contact us, we will collect personal information about you so that we may contact you and best respond to your request. Disclosure of personal information by you is strictly voluntary. You are under no obligation whatsoever to provide a United States Army representative any information. All information collected will be used strictly for recruiting purposes.

We may use information you provide to determine your qualifications, to improve your Civilian.GoArmy.com experience, and to personalize information we send you.

Civilian.GoArmy.com uses Cookies to track activity on the website by default. Cookies are pieces of text placed on your electronic device that store information regarding your use of that site. Cookies help the United States Army better understand customer needs, personalize, and customize user experience, and continuously improve the website. Cookies allow better analysis of the effectiveness of Civilian.GoArmy.com pages and the United States Army marketing efforts. Dynamic IP address may also be used for the purposes of media attribution and is not collected and retained by the U.S. Army. The Army employs the use of “multi-session” cookies, which may be stored for a period of up to 12 months. These technologies may be used to collect information about your online activities, enable performance attribution of Army marketing activities, and when using our online services to further personalize your experience with us. Cookies do not collect or store Personally Identifiable Information (PII) such as name, address, phone or email. Cookies do not give U.S. Army servers access to your device. By using the Civilian.GoArmy.com, you explicitly consent to the United States Army using Cookies to track your activity on the website. Users can choose not to accept the use of these cookies by changing the settings on their local computer’s web browser. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. The USA.gov website, https://www.usa.gov/optout-instructions(Opens in new window), provides general instructions on how to opt out of cookies and other commonly used Web measurement and customization technologies. Opting out of cookies still permits users to access comparable information and services; however, you may not be able to take full advantage of the website if you do so. Additionally, it may take longer to navigate or interact with the website if a user is required to fill out certain information repeatedly.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance website(Opens in new window), US Gov Opt-Out website(Opens in new window) or the Network Advertising Initiative website(Opens in new window). If you choose to opt out, you will continue to receive advertisements but they will not be tailored to your interests.

The United States Army uses software programs and analytics tools to collect and analyze statistical data about your activity on Civilian.GoArmy.com. This data is used to improve user experience on the website, understand web traffic patterns, identify opportunities to improve the overall quality of the site, as well as, for advertising and marketing.

The United States Army may use third-party service providers, as well as their software programs and analytical tools, to collect and analyze statistical data about your activity on Civilian.GoArmy.com. The United States Army may share internet usage or other de-identified information with third-party service providers if you save a job on the website, but the United States Army will not share any Personally Identifiable Information (PII) with third-party service providers. For example, we may use third parties to help us manage ads on other sites, or assist with data storage. Internet usage or other de-identified data may be shared with third parties to enable tasks only for the purposes we’ve authorized, and we require them to provide at least the same level of protection for your information as maintained by the Army Privacy Policy. We may also share with third parties aggregated or anonymized information that does not directly identify you. For example, we may share anonymous, aggregated statistics about your use of our online services. Or we may combine information about you with other users and share the information in a way that does not link to a specific user. By using the this website, you explicitly consent to third-party data sharing. The USA.gov website, https://www.usa.gov/optout-instructions(Opens in new window), provides general instructions on how to opt out of cookies and other commonly used Web measurement and customization technologies.

For site security purposes, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Marketing SMS Terms & Conditions

Program Name: Army Civilian Careers SMS Recruitment

Program Description:
By subscribing to the Army Civilian Careers SMS Recruitment, you will receive both marketing and informational SMS messages containing information about becoming a Department of the Army Civilian, career opportunities, benefits, events, news, and other updates related to military service.

Cancellation and Opt-Out:
You can opt out or cancel your consent to receive SMS messages at any time. Just text "STOP" to the short code number. Once you send "STOP", we may send you an SMS reply to confirm that you have been unsubscribed, and you will no longer receive SMS messages from us. If you wish to re-subscribe in the future, you can sign up again as you did initially.

Support:
If you experience any issues with the messaging program, reply with the keyword "HELP" to the short code number for assistance, or contact our support team at support@goarmy.com.

You acknowledge and agree the Cancellation/Opt-Out and Support methods are reasonable to revoke consent for SMS messages.


Cost and Carrier Disclaimer:
Army Civilian Careers SMS Recruitment will never charge for the text messages you receive. Message and data rates may apply in accordance with the terms of your cellular subscription plan. Other carrier-specific rates may apply, depending on your individual wireless pricing plan, in accordance with your wireless customer agreement. You are responsible for all applicable taxes. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, please contact your wireless service provider.

Message Frequency:
Message frequency varies. You may receive both marketing and informational messages as needed to provide you with relevant updates and opportunities.

Privacy Policy:
Your privacy is important to us, for information regarding our privacy practices, please refer to our Privacy Policy at https://civilian.goarmy.com/privacy.html.

Your wireless carrier and other service providers may collect data about your SMS usage, and their practices are governed by their own privacy policies. You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service.

By subscribing to the Army Civilian Careers SMS Recruitment, you agree to these Terms and Conditions.

Freedom of Information Act (FOIA) office

Freedom of Information Act (FOIA) ensures public access to U.S. government records. The FOIA office is responsible for management oversight of the implementation of FOIA Act programs in accordance with 5 USC, and Public Law 106-554.

Civilian.GoArmy.com website copyright

This website (Civilian.GoArmy.com) is provided as a public service by CHRA, the Army Enterprise Marketing Office (AEMO) and the Department of the Army. Information presented on the web site is considered public information and may be distributed or copied. Photographs, videos and music require permission for use and remain the property of the United States Army or copyright owner and may not be reproduced except by permission.

Accessibility statement

The United States Army is dedicated to making all information and technology available to individuals with disabilities. In 1998, Section 508 of the Rehabilitation Act Amendments, as amended by the Workforce Investment Act of 1998, issued accessibility standards setting forth electronic and information technology performance criteria. As amended, Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, they must ensure that this information is accessible to every individual.

Contact information

For matters directly related to Army Enterprise Marketing efforts, please reach out to:

The Army Enterprise Marketing Office
11 W. Quincy Ct.
Chicago, IL 60604

For matters directly related to Army Civilian Careers Marketing, please reach out to:

The Civilian Human Resources Agency (CHRA) Headquarters (HQs)
6490 Raritan Ave. Building 3330
Aberdeen Proving Grounds, MD 21005

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Give us a call.

We’re here to answer general questions you have about Army Civilian Careers. We can’t answer questions about current job openings or your application status.

1-888-822-ARMY (2769)